When you pair your VOS-based application solutions with our Assured Availability ftService offering, you benefit from the industry’s highest levels of uptime and 24/7 access to an entire team of senior support engineers. Assured Availability customers also have direct access to the OpenVOS development team, ensuring a level of system and OS expertise that is only available from Stratus.
Key Benefits
- Engineering response to a critical call within minutes
- Access to VOS/OpenVOS developers
- Around-the-clock system monitoring
- Same-day, on-site emergency service
- Crisis team problem-solving approach
- Root-cause determination and relief
- Investment protection through a software update subscription: includes operating system, compilers, firmware, middleware and other layered products
- Comprehensive system-level, quality assurance testing
- Assured Availability Program guarantee
