Stratus provides industry-leading service and support 24/7/365 worldwide. Our expert service professionals, backed by our advanced technology, monitor, diagnose, and troubleshoot problems from Stratus Customer Assistance Centers (CACs) throughout the world.
Please have your asset (site, license) ID ready when contacting support.
Americas CAC – East
Stratus Technologies
5 Mill & Main Place, Suite 500
Maynard, MA 01754
Contact Support
Americas CAC – West
Stratus Technologies, Inc.
20830 N Tatum Blvd. Suite 350
Phoenix, AZ 85050
Phone:
1-800-221-6588
or
1-800-828-8513
Dutch Language Customers:
+32 2 512 63 70
French Language Customers:
+32 2 512 77 06
Toll-Free After Hours (English):
00800 000 99999
Address:
Stratus Technologies S.A.
Immeuble Challenge 92
101, Avenue Francois Arago
92017 Nanterre Cedex
France
Phone: +33 (0) 1 41 20 37 08
Email: infofrance@stratus.com
Phone: +49 (0) 6196 472518
Email: info@stratus.de
Web: www1.stratus.com/de
Address:
Stratus Technologies Italia S.r.L
Strada 6 Palazzo P1
MilanoFiori
20089 Rozzano (Milano)
Italy
Phone: 39 02 528263.216
Email: italy_cac@stratus.com
Address:
Stratus Technologies B.V.
Atrium Business Centers
Sloterweg 303a
1171 VC Badhoevedorp
The Netherlands
Phone: +31 (0) 88 600 4460
Toll-Free After Hours (English): 00800 000 99999
Email: info.nl@stratus.com
Address:
Stratus Technologies
1st Floor, Bloukrans Building
4 Daventry Street
Lynnwood Bridge
Lynnwood Manor
Pretoria, 0081
South Africa
Phone: +27 10 003 8530
Email: info.southafrica@stratus.com
Address:
Stratus Technologies
Parque Empresarial La Marina
C/ Teide, 4 3ª Planta
28700 S.S de los Reyes
Madrid – Spain
Phone: +34 91 383 4294
Email: info.spain@stratus.com
Address:
Stratus Technologies
Ground Floor
Waterman’s House
Waterman’s Court
Kingsbury Cres, Staines
TW18 3BA
United Kingdom
Phone: +44 (0)208 917 0455
Email: info.uk@stratus.com
Phone:
+1-602-852-3200
or
+1-978-461-7200
Stratus Technologies (Hong Kong) Ltd.
Room 901, 9/F Ocean Centre,
Harbour City, Tsim Sha Tsui
Kowloon, Hong Kong
Phone: 800 900 938
Email: asia.support@stratus.com
Stratus Technologies, Japan Inc.
Shoel Rokubancho
Bldg 6 Rokubancho
Chiyoda-ku, Tokyo 102-0085
Phone: 0120 725530
Email: tko_dispatcher@stratus.com
Web: www1.stratus.com/jp
Stratus Technologies, Inc. Beijing Office
Unit B1 of 21/F, Tower3, XiHuan Plaza,
No.1, Xizhimenwai Street, XiCheng District,
Beijing China 100044
Phone: +86 10 5830 2999
Email: asia.support@stratus.com
Web: www1.stratus.com/cn
Stratus Technologies (Singapore) Pte. Ltd
300 Beach Road
#09-06/07 The Concourse
Singapore, 199555
Phone: 1800 2727482
Email: asia.support@stratus.com
Phone: +1-602-852-3200 or +1-978-461-7200
Stratus Technologies Pty. Ltd.
Level 5, No.7 Eden Park Drive
Macquarie Park NSW 2113
Australia
Phone: 1800 171 294
Email: asia.support@stratus.com
Web: www.au.stratus.com
Phone: 0800 443 051
Email: asia.support@stratus.com
Web: www.au.stratus.com
Phone: +1-602-852-3200 or +1-978-461-7200
