Configuring e-Alerts

for everRun

Configuring e-Alerts

Configure email alerts (e-Alerts) to enable the everRun system to send email to system administrators whenever the system detects an event requiring administrator attention.

Prerequisite: In order for e-Alerts to function properly, you must configure the mail server. See Configuring the Mail Server (below).

To enable e-Alerts

  1. Click Preferences in the left-hand navigation panel, to open the Preference page.
  2. Under Notification, click e-Alerts.
  3. Click the Enable e-Alerts box. Boxes for specifying or selecting the following settings appear:
    • e-Alerts Language—Select a language from the pull-down menu.
    • List of Recipients (required)—Enter email addresses for all e-Alert recipients.
  1. Click Save (or click Reset to restore the previously-saved values).

Note: When you enable or update the e-Alert configuration, you can generate a test alert to confirm that you receive the alerts.

Configuring the Mail Server

Configure the mail server to enable the everRun system to send email

To configure the mail server

  1. Click Preferences in the left-hand navigation panel, to open the Preference page.
  2. Under System, click Mail Server.
  3. Click the Enable Mail Server box. Boxes for specifying or selecting the following settings appear:
    • SMTP Server (required)—Enter the name of the Simple Mail Transfer Protocol (SMTP) server that your company uses to send email.
    • Port Number (optional)—Enter the port number to use when sending e-Alerts. If no port number is specified, the default SMTP port 25 will be used.
    • Sender’s Email Address—Enable e-Alert delivery by specifying a valid sender’s email address. Any email address that the SMTP server accepts is sufficient.
    • Encrypted Connection—Select a value from the pull-down menu for the encryption protocol that the SMTP server requires:
      • None for no encryption. By default, port number 25 is used.
      • TLS for the Transport Layer Security (TLS) protocol. For TLS, Stratus recommends that you specify 587 for Port Number, though 25 is used by default.
      • SSL for the Secure Sockets Layer (SSL) protocol. For SSL, Stratus recommends that you specify 465 for Port Number, though 25 is used by default.
    • Enable Authentication—Click this box if the SMTP server requires authentication to send email. Then, type the Username and Password for the SMTP account. If you do not type a password, the previous password continues to be required. If the previous password was empty and you do not enter a new password, the password remains empty.
  1. Click Save (or click Reset to restore the previously-saved values).

Support and Services

If you need assistance with the configuration, please call our support center at:

  • US Toll-Free: 800-221-6588
  • International: +1 602-852-3200

Or send your request via email at dispatcher@stratus.com