Warranty Info

ftServer Family License and Hardware Warranty Information

The below table provides a list of the Stratus ftServer software end-user license agreement and ftServer products limited hardware warranty in several languages. To view an agreement, please click on the appropriate link in the table. All agreements will open in PDF format in a new browser window.

Language

Software End-User License Agreement for Stratus ftServer Series Systems

Limited Hardware Warranty

ftServer Series Models 2510, 2600, 4410, 4500, 6210, 6300, 6600 systems shipped prior to
July 1, 2011, and ftServer V Series systems.*

Limited Hardware Warranty

ftServer Series systems shipped after July 1, 2011

English

(U.S.-based customers)

Stratus Technologies ftServer Series Software End-User License Agreement Stratus Technologies ftServer Products Limited Hardware Warranty Stratus Technologies ftServer Products Limited Return-to-Factory Hardware Warranty

English

(customers outside U.S.)

Stratus Technologies ftServer Series Software End-User License Agreement Stratus Technologies ftServer Products Limited Hardware Warranty Stratus Technologies ftServer Products Limited Return-to-Factory Hardware Warranty

Simplified Chinese

簡體中文

STRATUS技术 ftServer 系列系统 软件终端用户许可协议 容错技术有限公司 ftServer 产品 有限硬件保证 容错技术有限公司 ftServer® 产品有限硬件保证(退还工厂)

French

français

Contrat de Licence Utilisateur Final de Stratus Technologies pour le logiciel ftServer Series Stratus Technologies Produits ftServer Limitation de Garantie du Matériel Stratus Technologies Produits ftServer Limitation de Garantie du Materiel en Retour-Usine

German

deutsch

Stratus Technologies ftServer Series Endnutzer Softwarelizenzvertrag Stratus Technologies ftServer Produkte Beschränkte Gewährleistung für Hardware Stratus Technologies ftServer® Produkte Beschränkte “Return-to-Factory” (RTF) Gewährleistung für Hardware

Japanese

ストラタステクノロジーftServer Series エンドユーザーライセンス契約書 ストラタステクノロジー ftServer 製品限定ハードウェア保証 ストラタステクノロジー ftServer 製品限定ハードウェア保証

Korean

Stratus Technologies ftServer Series 소프트웨어최종사용자라이센스계약 Stratus Technologies ftServerTM 제품 제한된 하드웨어 보증 Stratus Technologies ftServerTM 제품제한된 공장 반환(RETURN-TO-FACTORY) 하드웨어 보증

Spanish

español

Contrato de Licencia de Usuario Final del Software ftServer Series de Stratus Techologies Garantía Limitada de Hardware Productos ftServer de Stratus Technologies Garantía Limitada de Devolución a Fábrica de Hardware Productos ftServer® de Stratus Technologies

*Previous generation products are subject to availability through Stratus RSS. Hardware warranty for previous generation products are listed on a separate page. Please consult previous generation products hardware licenses.

Continuum System Warranty

The Continuum Series includes a one year hardware and 30-day software conformance warranty. The warranty level provided to customers is consistent with Stratus’ Assured Availability Service Agreement (AASA) Service offering (see description included in Post-Warranty section). There are no additional warranty or service uplifts that a customer needs to purchase to achieve maximum support.

The software warranty on Continuum running VOS, FTX, and HP-UX and the HP layered products is a defect/usage warranty only. There is no free support period provided. This is consistent with the warranty that HP offers to its direct customers. Software warranty support is limited to repair or replacement of defective software media or materials only. Stratus’ software warranty terms and conditions mirror HP’s warranty terms. These terms are as follows:

“Stratus warrants that Software will not fail to execute its programming instructions due to defects in material and workmanship when properly installed and used on the hardware product designed by Stratus. If Stratus received notice of such defects during the warranty period, Stratus will repair or replace Software media which does not execute its programming instructions due to such defects.” View the Full Warranty (PDF)