When it comes to utilities, we as consumers find interruptions to electricity, heat, water, and phone service as extremely disruptive and even dangerous. For utility providers, the impact of such outages also is severe when it comes to lost revenue, customer dissatisfaction, and liability risks. In the natural gas industry, downtime incidents can present even more dire consequences.
In our 35-plus years of providing continuous availability solutions for enterprises, we’ve seen only a handful of technology shifts that you could call “seismic.” The globalization of eCommerce was a big one that was transformational for mission critical infrastructures. At Stratus, we believe that the next big transformation – the Industrial Internet of Things (IIoT) – has the potential to be even more seismic.
Continuous improvement has been a theme in the industrial space since the second part of the last century. It’s not just a sound management philosophy – quite naturally, additional efficiency, effectiveness and flexibility go a long way to adding value in processes that are repeatable and continuously running – it’s a way of life for many an industrial manager.
Organizations today expect their applications to be continuously available. Their businesses depend upon it. But what happens when unplanned downtime occurs?
The pursuit of efficiency and the avoidance of unplanned downtime have always been primary operational goals in industrial plants. There are a number of pressing market demands prompting plant operators to seek upgrades to their operational foundation. First and foremost, such upgrades are geared to deliver increased productivity.
Lately, people have been asking more questions about the safety and reliability of their water supply. That’s because recent incidents of system contamination such as the crisis in Flint, Michigan and storm damage from hurricanes Matthew and Sandy have thrust water and wastewater issues into the public eye. And that’s put increased pressure on municipalities and counties to get a better handle on their water and wastewater operations.
Water is getting a lot of attention lately. Whether it’s contaminated water in Flint, Michigan or environmental impact from hurricane-damaged wastewater facilities, incidents like these raise serious questions about safety and reliability.
The digitalization of our world, and the globalization of our economy, have truly transformed the business environment in which we all operate.