The Stratus Customer Success Program provides key industry market leaders with a platform to showcase how they have overcome core industry challenges and be positioned as pioneers in the market.

Customers who have participated in the Program and shared their story via video, have not only used this opportunity to discuss how they are addressing industry challenges, but how they are overcoming them to meet their business goals. Participating companies have found great value in sharing business oriented proof points that help validate the thoughtful execution of their strategies, and our Program allows them to deliver those messages across the industry through digital channel distribution. To assist you in your decision to participate, here are some of our most frequently asked questions about the Program.

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Here’s a sample filming schedule to give you an idea of how the day might run:

11:00 to 11:30
Arrival and meeting
11:30 to 12:30
Facility walk through to identify interview location
12:30 to 1:30
Camera, lighting and mic set-up
1:30 to 2:30
Interview
2:30 to 3:30
B-roll shoot
3:30 to 4:00
Break-down

How will the video be used?

Stratus will promote the video on Stratus.com, in digital campaigns, newsletters and presentations as an industry best practice example to position your company as a market leader. You will also have full usage rights to the video for your own promotional purposes.

How much will it cost my company?

The only investment required by participating companies is time. All costs relating to the production of the video including video crew, travel, editing and production will be covered by Stratus.

How much time will it take?

We understand your executives are busy, so we keep the time requirement to a minimum. Our production company will need to be on-site for approximately half a day, but the interview portion will take no more than an hour.

Who will be filming the video?

Our production company – Sprint Multimedia – who has been working with us for over 5 years.

What do you want me to talk about?

The interview will be based on a series of questions. Please refer to the sample questionnaire included, which is intended to guide the discussion.

How will the video turn out?

The sample videos below are intended to give an idea of the quality of the finished product and the general approach. Please note that these examples are more product centric and do not represent the bigger picture story we’re looking to bring to life.
• Columbia pipeline: https://www.stratus.com/CP
• Namibia Breweries: https://www.stratus.com/NB

Will I be able to approve the video before it is promoted externally?

Before getting started, you will be asked to sign a form giving permission for Stratus to use the video. You will also have an opportunity to review the video and suggest edits before it is finalized.

Here’s a sample of the types of questions we may ask you:

• Can you tell us a bit about your company, your products and services including any pertinent facts and stats?
• What led your company to become interested in Stratus and its solutions? What challenges were you trying to solve?
• Why did you choose Stratus?
• How important a consideration was Stratus’ heritage in your industry?
• Where does the Stratus solution sit within your infrastructure – data center, edge, remote locations, etc.?
• What type of applications are you running on Stratus? Which vendors did you select for these applications?
• Overall, what is the most significant benefit your company has gained from using Stratus and the complete solution it is a part of? How does it map to your organization’s strategic goals?
• What does the future look like? What are the key drivers and challenges in the market, generally and for your company specifically?