Uptime for Public Saftety Answering Point (PSAP) applications is critical for a multitude of reasons. Downtime causes slower emergency response times, impacts the ability of computer systems to capture and disseminate vital information, jeopardizes the safety of first responders when location history and fire inspection data is not available, harms public perception and reputation of your department, and even opens the department up to potential lawsuits.
Every one of those reasons is a great one to protect your public safety applications from downtime, especially if you are already considering a technology upgrade for legacy software or are about to publish an RFP for updating your PSAP operations.
There is a better reason, though, for making sure your 9-1-1 system is on 24/7/365.
Odds are, you live in the same community in which you work. Your family and your closest friends are among the people you are charged to protect. You want the quickest response possible from emergency responders who have the best information and technology behind them.
Uptime for your PSAP applications means your family and your neighbors are protected around the clock.
Stratus’ newest ebook details different strategies to improve the availability of mission-critical Public Safety applications and minimize the possibility of disruptions caused by server failure. It describes the advantages and disadvantages of dedicated servers, cluster technology, virtualization, high availability and fault-tolerance. Download it now to learn why 99% system uptime is not good enough for PSAP applications, what technologies can increase system uptime, and what technologies best fit for your specific environment.