While the holiday season means rest and relaxation for many, for others it translates into frustration because of IT outages. We’ve tracked some outages over the last week of November and into December below. If you were impacted by any of these or experienced some that we haven’t included in our roundup, be sure to post a comment below.
From Spokesman-Review: County 911 System Still Under Repair
On November 28, Spokane County 911 operators continued to work out of a backup communications center following a November 26 system failure of the main emergency calling system. After two backup systems also failed, operators were sent to the county’s backup communications center about nine miles away. Callers could not get through to 911 operators for nearly 40 minutes.
From News Tribune: Internet Outage Affects CenturyLink Customers
CenturyLink customers in the Jefferson City, Missouri area and parts of at least six states were without Internet and voicemail service November 28 after a widespread outage. The Jefferson City 911 Center and the mobile data terminals in law enforcement vehicles were also affected by the outage.
From Forbes: UN Experiences Twitter Fail and Website Outage on Day of Palestine Vote
November 29 was an important day for the United Nations (UN). This was a day when the UN voted to recognize Palestine as a nonmember observer state, but website maintenance took down the site for a long spell after the vote. The poor timing of the maintenance left many scratching their heads.
From WITN: Suddenlink Email Back Online
A nation-wide Suddenlink email outage on November 30 left many customers in the dark, impacting thousands of Internet customers in eastern North Carolina. Services were later restored.
From The Next Web: GitHub Hit with Major Service Outage after Three Minor Outages Three Days in a Row
GitHub had a rough end to November. After three minor outages three days in a row from November 27-29, a major outage hit the company on November 30. Lasting nearly 11 hours, the company acknowledged the outage on Twitter was and said they were launching an investigation into the cause of the outage.
From TechCrunch: Update: Facebook Website Experienced 20 Minutes Of Downtime, Mobile App And Website Were Still Working
While Facebook is known for many brief outages or slow service daily due to multiple updates a day, a 20 minute outage on November 30 caught the attention of many users. Facebook restored services to 100% that same day and apologized for the outage.
From ZAM: Downtime – Tuesday, December 4, 2012
We often see ZAM posting announcements regarding planned downtime for maintenance, with the most recent being on December 4. Services were restored that same day.
From Telecom Paper: MTN Rwanda Apologizes for Network Outage
MTN Rwanda recently apologized to its customers for an outage that affected the company’s network on November 30. The unexpected downtime followed a three-day upgrade session that took longer than expected and went beyond the network maintenance window.