Server Availability in Healthcare: EHR Systems

In November 2009, Forrester Consulting conducted a commissioned survey on behalf of Stratus Technologies to evaluate the impact of server availability on its clinical and business operations. In-depth surveys were conducted with US healthcare IT professionals, Forrester found that these companies face significant challenges in maintaining availability. And the impacts on the delivery of care and operations of the hospital or physician practice were significant.

Key findings and recommendations that are discussed: EHR systems (Electronic Health Records) are transforming the role of IT in healthcare, availability needs greater attention, and cost is the big barrier.