Solution brief

everRun Technical Support Services

Delivering the support you need to ensure your fault-tolerant environment stays that way

At Stratus, keeping your applications running around the clock is our business. Our expert and responsive technical support services are an important part of the everRun® technology family. Our services combine software updates, phone and web support, online technical resources, e-learning resources and online diagnostic tools for your everRun solutions.

By keeping your Stratus® everRun® environment current and supported with expert assistance whenever you need it, our technical support services help you get the most out of your investment.

everRun Technical Support Includes

  • Telephone support available 24/7, 365 days a year
  • Maintenance agreements of 1, 2, or 3 years
  • Hot fixes and updates
  • Access to Stratus’ online everRun Technical Support Center
  • Software product documentation and FAQs
  • You may designate as many as four support administrators for your site
  • Unlimited number of support requests

Full Solution Brief Below