everRun Technical Support Services Solution Brief

Delivering the support you need to ensure your fault-tolerant environment stays that way

At Stratus, keeping your applications running around the clock is our business. Our expert and responsive technical support services are an important part of the everRun® technology family. Our services combine software updates, phone and web support, online technical resources, and e-learning resources for your everRun solutions. By keeping your Stratus® everRun® environment current and supported with expert assistance whenever you need it, our technical support services help you get the most out of your investment.

Key benefits

  • Telephone support available 24/7/365
  • Maintenance agreements of 1, 2, or 3 years
  • Software updates
  • Access to Stratus’ online Service Portal
  • Software product documentation, searchable knowledge base and FAQs
  • You may register support administrators for your site
  • Unlimited number of support requests