At Stratus, keeping your applications running around the clock is our business. Our expert and responsive technical support services are an important part of the everRun® technology family. Our services combine software updates, phone and web support, online technical resources, e-learning resources and online diagnostic tools for your everRun solutions.
By keeping your Stratus® everRun® environment current and supported with expert assistance whenever you need it, our technical support services help you get the most out of your investment.
everRun Technical Support Includes
- Telephone support available 24/7, 365 days a year
- Maintenance agreements of 1, 2, or 3 years
- Hot fixes and updates
- Access to Stratus’ online everRun Technical Support Center
- Software product documentation and FAQs
- You may designate as many as four support administrators for your site
- Unlimited number of support requests