Case study

Guaranteed Availability for Countrywide CAD System: St John New Zealand

High availability for countrywide CAD ensures that emergency services run even during severe earthquakes

From Cape Reinga in the North to Stewart Island in the South and everywhere between, the citizens of New Zealand will soon be upgraded to a single, integrated, and fully transparent emergency care and ambulance dispatch CAD system that operates from anywhere at any time. Leading the way is St John, an independent charitable organization with more than 650 front line vehicles, and nearly 60,000 people trained in first aid. Read on to learn about St John’s need for guaranteed availability.

Quick Facts

Solution Profile

  • Provides guaranteed availability and zero downtime for emergency services — even in the face of severe earthquakes
  • Responds to 1.2 million calls per year
  • Enables transparency of all emergency work across the country
  • Initiative to provide country-wide dispatch and disaster recovery


  • Stratus ftServer systems
  • Command computer aided dispatch software
  • Microsoft® Windows Server® operating system
  • Microsoft SQL Server® database software


  • Stratus Support Services

Full Case Study Below