Case study

ftServer Systems Case Study: MIS Systems Engineering

Guaranteed uptime all the time for UK ambulance services

At the same time as the UK government consolidated the number of Ambulance Trusts covering England from 33 to 10, they introduced some challenging performance targets, requiring 75% of all priority one calls to have an appropriate resource on scene within 8 minutes from time of first ring in the Control Centre. In addition, all emergency calls were on the up and continue to increase by 5% to 10% each year.

Quick Facts

Solution Profile

  • Guaranteed uptime assurance for UK ambulance command and control centers, due to extreme pressure from changing legislation and increasing demand



  • Stratus Support Services

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