Case study

Fully Redundant Backup System for Disaster Recovery Events: Emergency Medical Care, Inc.

Ensuring disaster preparedness with Stratus uptime assurance and TriTech software

Emergency Medical Care, Inc., a subsidiary of Medavie Blue Cross, performs a vital role as the contracted provider of ambulance services for the Emergency Health Services (EHS) System of Nova Scotia and the province’s only secondary public safety answering point (PSAP). To ensure the continuity of emergency medical care to residents, Emergency Medical Care has instituted a thorough disaster plan that includes maintaining a fully redundant backup system.

Quick Facts

Solution Profile

  • Provides computer-aided dispatch at PSAP
  • Ensures disaster recovery capability at backup facility
  • Designed for 99.999% or greater server uptime


  • TriTech VisiCADTM Command Disaster Recovery Solution
  • TriTech VisiCAD Command CAD
  • Stratus® ftServer® systems
  • EMC® RepliStor®
  • Microsoft® Windows Server® operating system

Full Case Study Below