Business SLAs demand superior managed services
Delivering business-critical services and business processes across enterprises that span multiple networks and geographies is no easy task. Traditional managed services achieve economy of scale by standardising operations but most fall short of providing the lifeline your organisation needs. In fact, using one-size-fits-all support to fulfill critical service-level agreements (SLAs) leaves you at risk of expensive interruptions and downtime.
Stratus’s Managed Services provide your organisation with operational efficiency that enables you to reduce costs. Certified best practices such as ITIL®, COBIT®, Six Sigma®, PMI and PRINCE2™ are combined with specialised performance management tools that include real-time dashboards and predictive analytics. The results speak for themselves – service levels that guarantee 99.999% (five-nines) of business process availability throughout your enterprise, year after year. To your organisation, that means less than five minutes of downtime per year on average.
How do we do it? Availability is in our DNA. Our approach is built on three decades of experience in business-critical service technologies that enables us to surround your business with exactly the right protection and a custom service design.
Stratus’s Managed Services customers benefit from end-to-end business process availability with guaranteed SLAs that meet or exceed “five-nines” – the equivalent of less than five minutes of downtime a year. Learn how you can achieve these results throughout your business enterprise.