Human Error

How Do I Prevent Human Error During Complex Software Implementations?

By | Blog / Post, Cost of Downtime, Industrial Automation

In 1991, twelve million people in Washington, D.C., Pittsburgh, Los Angeles and San Francisco were unable to make or receive phone calls when service was sporadically disrupted between June 26 and July 2. This was a time when second generation cell phones were just hitting the market, so many of those without phone service had no backup option. Having no access to a telephone line impacted profits as workdays were disrupted, and public safety as there was no way to call emergency services.

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