Delivering highest uptime SLAs with support and managed services

High Availability Support and Managed Services Budget cuts. A troubled economy. Fewer IT professionals asked to do more.

When mission-critical service levels are threatened by a perfect storm of challenges you have to act to protect your company's most important business capabilities. Managed IT services look promising for their ability to reduce fixed costs, but most fall short of providing the lifeline your organization needs. In fact, using one-size-fits-all support to ensure critical service level agreements (SLAs) leaves you at risk of expensive business interruptions and downtime.

Zero Downtime Guarantee
Available for ftServer configurations with VMware vSphere. Full details

Achieve Maximum SLAs with ease

Stratus' managed services are uniquely designed to service levels that exceed "five-nines" of business process availbility — that's less than five minutes of downtime a year. Availability is in our DNA: Our approach goes beyond even the best practices and governance principles including ITIL and COBIT that serve as a base for surrounding your business capabilities with the right protection.

Business continuity demands more than high availability!

99.999% SLAs from Stratus Means You Can Have Your Cake & Eat It Too. Watch here.

Count on real-world results proven to exceed expectations. Financial Services Case Study
Our Managed Services Buying Guide can help you design custom services to meet your business capability.
What makes Stratus Solutions Services different? Listen to this 5-minute podcast.

24/7 Services

Professional Services

Managed Services

Support Services

Our trusted availability advisors perform technology assessments, make recommendations and implement solutions that help you define and manage an availability strategy and business continuity plan that will exceed business line requirements and industry compliance standards.

Get a quick diagnostic assessment on the health of your business-critical applications. Register now for our Availability HealthCheck!

When you need SLA performance surpassing five 9s of availability from the company managing your business-critical infrastructure, outsource it to Stratus. Continuous availability is our core competency.

We combine certified best practices — including ITIL®, COBIT®, Six Sigma®, PMI and PRINCE2 methodologies — with performance management tools that include predictive analytics. You benefit from a 24/7 service culture built and staffed by trusted availability experts.

You can rely on Stratus for uptime-protecting Support Services that are second to none. Just ask our customers. From experience, we know how myriad factors in an IT infrastructure can produce downtime. We work with you to understand the root cause. Then we fix it. Period. There's no runaround, no having to call someone else.

Looking for more information on Stratus services? Download the Solutions Services Catalog (PDF, 551K)