Client:

A leading financial services company in Europe.

Challenge:

This client wanted to reassign a number of its system administrators to other projects, including the team responsible for its fault-tolerant Stratus^® Continuum^®system. How could this be accomplished, without jeopardizing the performance value of the system used to support its ATM application?

Solution:

After exploring its operational challenges, the client contracted with Stratus to provide system administration assistance on a part-time basis. Almost immediately, they began to see improvement in system reliability — an advantage to having Stratus experts on-site. And it wasn’t long before Stratus expertise was sought for additional areas.

Result:

Today, Stratus is a trusted advisor, responsible for all operations of the Continuum platform, including hardware and software maintenance, application monitoring; help desk services; and 24x7 service support. Having the Stratus team on board gives this financial services company the confidence to focus its attention and resources on other projects.