Count on Stratus as your single source for fault-tolerant Red Hat Linux support services

Red Hat Enterprise Linux Subscription services for Stratus^® ftServer^® systems include support for the Red Hat Enterprise Linux operating system. Stratus will pre-load the OS at the factory to simplify installation and speed deployment. Subscription services pricing also gives you the convenience of an affordable annual fee that covers periodic software updates and distribution services from Red Hat.

Stratus one-year Linux subscription service offerings

Red Hat Enterprise Linux Editions	AS Premium	ES Premium	AS and ES Standard
Operating system: source and documentation ISO images	Included	Included	Included
Red Hat Update Module Service	Included	Included	Included
Product Updates	Included	Included	Included
Installation/documentation media (CDs)	Included	Included	Included
Linux Web advice	24/7	24/7	24/7
Linux Telephone advice	24/7	24/7	24/7
Critical problem engineer response time	< 30 minutes	< 30 minutes	< 2 hours; Weekday business hrs.
Level 3 problem escalation to Red Hat	24/7	Weekday business hrs.	Weekday business hrs.
Core service components	31	31	31
Coverage scope	1 year: Premium	1 year: Premium	1 year: Standard
Available ftService support services	Assured Availability Plus	Assured Availability Plus	System Availability Plus