Texting has become a preferred mode of communication—and not just for teenagers. According to a 2011 Pew Internet survey, 73% of cell phone users text, and nearly one-third of them would rather text than talk. Given this significant trend, it’s critical that the 9-1-1 infrastructure catch up so today’s mobile users can easily report emergencies via text messages, photos, and/or videos. That’s what Next Generation 9-1-1 (NG9-1-1) is all about. Download our white paper, “What You Need to Know about Migrating to Next Generation 9-1-1 Technology,” to find out what’s involved in upgrading your Public Safety Answering Point (PSAP) to NG9-1-1.